International travel insurance - seguro de viaje internacional

To find out exactly what is and what is not covered please look at your policy and schedule noting particularly any policy conditions, exclusions and claim conditions.

Making a claim

Q. How do I make a claim?

A. In the event of an emergency see page 2 (any minor illness or injury costs must be paid for by you and reclaimed)

For all claims other than Legal Expenses, telephone the BUPA TravelCover Claims Helpline on 020 8760 7240 and ask for a claim form. Please be ready to give your name, schedule number and details of your claim. You must return your completed claim form and any additional information we ask for within 28 days of the end of your trip.

If you need to make a Legal Expenses claim you should immediately 'phone or write to ...First Assist Group Limited

Q. What extra information do I need to supply?

A. You must supply all your original invoices, receipts and reports etc. You should check the section that you are claiming under to see if there are any specific conditions and details or any supporting evidence that you must give us.

Please remember that it is always advisable to keep copies of all the documents that you send to us when making a claim.

Occasionally, to help us agree a quick and fair settlement of a claim, it may be necessary for us to appoint a claims handling agent. When we do, our agent will contact you as quickly as possible to arrange an appointment to discuss your claim. Please note that evidence to support your claim will be needed /e.g. police reports, receipts etc)

Policy information including:	Words with special meanings
	Geographical areas
	Activities covered by this policy
	Conditions and exclusions
	Complaints procedure
Section 1	Personal assistance service
Section 2	Medical emergency and other related expenses
Section 3	Hospital daily benefit
Section 4	Emergency return home
Section 5	Legal protection
Section 6	Personal accident
Section 7	Cancellation or cutting short the trip
Section 8	Missed departure & travel assistance
Section 9	Personal baggage
Section 10	Baggage delay
Section 11	Money & passport
Section 12	Travel delay
Section 13	Personal legal responsibility
Section 14	Changes in cover if you have chosen Ski TravelCover, Premier Annual TravelCover or Gold Annual TravelCover
Section 15	Changes in cover if you have chosen and paid for Gold TravelCover

Agent assistance - Contact me!	Annual multi-trip cover (BUPA Worldwide annual cover)	Important notes
Main cover details	Policy exclusions	Single trip travel insurance
Travel Insurance Supplement Scheme (if you already have international private medical cover - and don't want to pay twice for medical care!)	Useful links and definitions (International travel insurance)

main index / índice principal

Disclaimer / Aviso

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